british american tobacco hong kong - Service Hotline
We are committed to providing immediate and effective responses to enquiries about our products from our adult smokers, the trade, and the public. You can reach our service hotline on 2555 2522.
Since 1997, Bri tish American Tobacco Hong Kong has been the only tobacco company in Hong Kong to offer a 24-hour hotline. Retailers can find the latest price lists and contact details for our distributors, while consumers can get responses to their enquiries concerning product quality and services. Our consumer liaison officers are available to respond to enquiries during business hours.
Please note that nothing in the documents you request via the service hotline will be construed as being a “tobacco advertisement” within the laws of Hong Kong.