This website is operated by British-American Tobacco Company (Hong Kong) Limited. Please read these terms and conditions of use ("conditions of use") carefully. By accessing this website you agree to be bound by them. If you do not agree to be bound by these conditions of use you should not access or view this website.
To make these conditions of use easier to read, we use a few definitions. The terms “BATHK”, “we”, “us” and “our” are used to refer to British-American Tobacco Company (Hong Kong) Limited.
The terms “British American Tobacco”, “the Group” and “The British American Tobacco Group” are used to refer to British American Tobacco p.l.c. and the group of companies constituting its direct and indirect subsidiaries worldwide, including British-American Tobacco Company (Hong Kong) Limited.
Any enquiries or complaints which you have in relation to this website should be made either by using the Contact us facility or be addressed to the Legal and External Affairs Department of British-American Tobacco Company (Hong Kong) Limited at 16/F Two International Finance Centre, 8 Finance Street, Central, Hong Kong.
For the purposes of the Personal Data (Privacy) Ordinance (Cap.486) (“the Ordinance”), the data controller is British-American Tobacco Company (Hong Kong) Limited.
When you visit our website we may ask you for information about yourself, including your name, address, email address and other information. We use this information to provide you with information you request or to reply to your queries.
In addition to the information you provide, we may also collect information about you and your use of our website through the use of automatic data collection tools. These tools collect certain standard information about your access and computer, such as your browser type, operating system and language, access times and your Internet Protocol (IP) address. We use the information for statistical reporting and do not link it to any named individuals.
British-American Tobacco Company (Hong Kong) Limited will not intentionally collect any information about visitors to this website who are under eighteen years of age. If British-American Tobacco Company (Hong Kong) Limited becomes aware that a child has provided any information this will immediately be deleted from British-American Tobacco Company (Hong Kong) Limited’s records.
We only keep your information for as long as is necessary.
British-American Tobacco Company (Hong Kong) Limited may share your personal information in the following ways:
We do not share, rent or trade your information with third parties for marketing or promotional purposes.
British-American Tobacco Company (Hong Kong) Limited strives to keep your personal information accurately recorded. You have the right to obtain a copy of the information we hold about you and/or to ask us not to process your information (or not to pass your information to third parties). If you would like copies of your information, or if you would like us to correct any factual inaccuracies in that information, or if you would like that information blocked or deleted from our records, then please contact the Legal and External Affairs Department of British-American Tobacco Company (Hong Kong) Limited at 16/F Two International Finance Centre, 8 Finance Street, Central, Hong Kong or e-mail us using the details in the Contact us section of this website
British American Tobacco takes reasonable technical and organisational security measures to prevent the loss, misuse, alteration or unlawful disclose of information you provide to us. Any third party, agent or representative of British American Tobacco who requires access to your information is also required to implement reasonable technical and organisational security measures to protect your information.
Any third party, agent or representative of British American Tobacco who imports personal information in the course of providing services to British American Tobacco is required to keep that information confidential and comply with national data protection laws or, where applicable, to be bound by appropriate contractual obligations that protect your personal information.
'Cookies' are small data files that are sent to your browser from a web server and stored on your device's hard drive. References in these conditions of use to ‘cookies’ also include other means of automatically accessing or storing information on your device.
We may use web beacons, which are transparent image files on web pages and are used to monitor your journey around British American Tobacco Group websites.
However, some of the tools and content in the ‘Media’ and ‘Investors’ sections of our website are delivered by (and in some cases also hosted by) third party content providers. When you access this content, these third party providers may set cookies on your computer or mobile device.
We allow third parties to set the following cookies on this website:
For more information about cookies, including how to set your internet browser to reject cookies, please visit www.allaboutcookies.org .
This website includes links to external websites which are subject to their own terms and conditions and privacy policies. We are not responsible for the content of these external websites and we recommend that you familiarise yourself with the privacy statements and/or terms and conditions of such sites before you submit any information about yourself. These links are provided solely for your convenience. No endorsement of any party, products or services is expressed or implied by British-American Tobacco Company (Hong Kong) Limited and accordingly we cannot accept any liability for the accuracy of, or otherwise in relation to, any content or the security of any activity carried out on such other websites. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage, loss or cost caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such linked websites. Your use of such websites is at your sole risk.
British-American Tobacco Company (Hong Kong) Limited is incorporated in Hong Kong.
Level 30, Three Pacific Place, 1 Queen's Road East, Hong Kong
Registered company number :1415
Telephone number : 2918 2888
Please send legal notices to Level 30, Three Pacific Place, 1 Queen's Road East, Hong Kong. Please send all other correspondence in relation to this website (including any enquiries or complaints) to the Legal and External Affairs Department of British-American Tobacco Company (Hong Kong) Limited at Level 30, Three Pacific Place, 1 Queen's Road East, Hong Kong.